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AI in Action: How Industries Are Using Microsoft Azure AI

Artificial Intelligence (AI) is no longer a futuristic concept—it’s a transformative force actively reshaping industries today. According to McKinsey, over 75% of organisations are using AI in at least one business function, with 55% reporting increased revenues as a result. Yet, despite its promise, many businesses remain hesitant, often due to a lack of understanding of AI’s practical applications. This article aims to bridge that gap by showcasing how Microsoft Azure AI is used across key sectors—healthcare, finance, retail, and manufacturing—to solve real-world challenges and unlock significant business value.

What Is Microsoft Azure AI?

Microsoft Azure AI is a comprehensive suite of cloud-based AI services that empowers developers and businesses to build and deploy intelligent applications. It includes:

  • Machine Learning Models
  • Cognitive Services
  • Large Language Models (LLMs)

 

Azure provides the scalable infrastructure needed for demanding AI workloads, including high-performance computing (HPC), specialised GPUS, and optimised storage.

Whether you're a seasoned data scientist or a developer with limited AI experience, Azure AI offers tools that integrate seamlessly with the broader Azure and Microsoft 365 ecosystem.

AI in Healthcare: Enhancing Patient Outcomes

Healthcare is undergoing a digital transformation, with AI playing a pivotal role in improving patient care and operational efficiency.

Virtual Wellness Checks

In collaboration with Epic, Microsoft has introduced generative AI-powered virtual wellness checks. These tools engage patients in natural conversations to gather health insights, flag issues, and generate structured reports for clinicians. This not only enhances early detection but also reduces administrative burdens on healthcare professionals.

Clinical Decision Support

AI models can analyse radiology scans and medical images to detect anomalies like tumours with high accuracy. Acting as a second opinion, these tools help clinicians make faster, more confident decisions.

Accelerating Drug Discovery

Companies like Novo Nordisk use Azure AI to analyse vast datasets and identify promising drug candidates. AI also helps streamline clinical trials by identifying patient subgroups most likely to benefit from specific treatments, reducing time and cost.

AI in Finance: Enhancing Security and Strategy

The financial sector is leveraging Azure AI to improve security, ensure compliance, and refine investment strategies.

Fraud Detection

AI algorithms analyse transaction data in real-time to detect suspicious behaviour, helping institutions prevent fraud and protect customer trust.

Risk Management and Compliance

Azure AI automates compliance checks and assesses credit and market risks more accurately, helping financial institutions stay ahead of regulatory demands.

Algorithmic Trading

Machine learning models analyse market data to identify trading opportunities. Azure’s computing power supports the complex calculations needed for real-time trading strategies.

AI in Retail: Personalising the Customer Experience

Retailers are using Azure AI to meet growing consumer expectations for personalised shopping.

Product Recommendations

ASOS uses Azure Machine Learning to analyse customer behaviour and deliver personalised product suggestions, boosting engagement and sales.

Customer Service Chatbots

Azure Cognitive Services enable chatbots to handle inquiries, track orders, and provide 24/7 support with natural language understanding.

Inventory Optimization

Marks & Spencer uses Azure AI to forecast demand and manage inventory more efficiently, reducing waste and ensuring product availability.

Unlock the Power of Azure AI with Extech Cloud

Ready to explore how Azure AI can transform your organisation? At Extech Cloud, we specialise in helping businesses harness the power of AI.

Contact Extech Cloud today to start your AI journey with confidence.

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