Read our latest technical guide, which is updated monthly at the same time as our Newsletter.  Here we take a deep dive on a different topic each month, paying particular attention to the latest IT industry trends. 

Your monthly tech newsletter - written for humans, not geeks!

Every buyer is unique, but most can be grouped into one of four key personality types. Understanding these personality types can be a game-changer in the sales process, helping you tailor your approach, build stronger connections, and close more deals. By recognising the distinct motivations, preferences, and decision-making styles of each type, you can adapt your communication and pitch to resonate with each buyer on a personal level.

Bryan Hyde, Head of Surveying at STax, recently carried out a survey at a leisure club.   From the gym floor to the outdoor facilities, every fixture and fitting was carefully assessed to identify assets that could qualify for valuable tax relief.   A Capital Allowance survey is more than just ticking boxes – it’s about understanding the property in depth. Bryan methodically records, photographs, and documents items such as:   • Specialist lighting and electrical systems• Plumbing, heating, and air conditioning• Built-in fixtures and equipment unique to the leisure industry   By capturing this level of detail, we ensure our clients can claim their full entitlement – often uncovering allowances they never knew existed.   Do you own a commercial property? Speak to the Capital Allowance Experts, and we can help you unlock your property's potential through a Capital Allowance claim.

The modern sales landscape has evolved massively, but most sales training hasn’t

Solar energy is becoming a popular choice for businesses in the Gatwick Diamond region looking to cut costs and boost sustainability. PDP Services, a local expert in solar installations, offers tailored solutions for commercial and domestic properties, including battery storage and EV charging, helping clients reduce energy bills and meet environmental goals.

West Sussex County Council has launched Skills Bootcamps, an exciting new initiative designed to help people gain the skills local employers are looking for.

Choosing the right phone system can have a big impact on how efficiently your business operates and how easily your customers can reach you. If you’re wondering whether to stick with traditional phone lines or move to VoIP handset (Voice over Internet Protocol), this guide is for you. Let’s break down the key differences and benefits of each.

When resources are stretched, relationships matter more than ever. This interactive session explores how to build operational resilience through smart prioritisation, collaboration, and trust — even when budgets are tight.

Closing a sale is often the most challenging part of the sales process, but it’s also where you have the opportunity to turn prospects into customers. A strong closing technique can make the difference between a potential sale slipping away and a successful conversion. In this article, I’ll share 8 proven sales closing techniques to improve your conversion rates and close more deals confidently.

This year marks ten years since I founded Starford People & Legal with a simple belief - that legal and HR advice could be delivered differently: practical, affordable, and deeply human. A decade later, our team has grown, the workplace landscape has shifted beyond recognition, and we’ve had the privilege of standing alongside clients through both their proudest moments and their most challenging times. Running a business teaches you quickly what really matters. Over the past ten years, I have learned lessons that have shaped not only how we work with clients, but how we’ve built Starford itself. Here are the ten lessons that stand out most and I hope will resonate with any business leader, HR professional, or employer. - Julie Jones, Founder & Employment Law Partner, Starford People & Legal

Businesses are increasingly reliant on online advertising to reach their target audiences effectively. However, ensuring that every penny of digital ad spending yields the highest possible return on investment (ROI) can be daunting without the right expertise.

I believe true leadership goes beyond strategies and solutions. I believe in connecting with people, understanding their needs, and inspiring them to perform at their best. This is where Emotional Intelligence (EI) comes in. Leaders with high Emotional Intelligence can create positive work environments, build stronger relationships, and navigate challenges with resilience and empathy. In this article, I will share my thoughts on what Emotional Intelligence is, why it’s essential for effective leadership, and practical steps you can take to cultivate and strengthen your EI. Whether you’re new to leadership or looking to enhance your skills, developing Emotional Intelligence is a powerful way to become a more impactful and inspiring leader.

Your space is valuable and how you use it has a massive impact on not just on storage, but also business productivity, efficiency and your bottom line. Mezzanine floors and racking solutions are cost-effective and highly adaptable workspace solutions that help you optimise your space and have enabled many businesses to expand while avoiding the substantial costs associated with moving to larger premises. This quick guide outlines the benefits of both mezzanine and racking systems and some key considerations when planning a new fit-out.

Salespeople often mistake buying signals for objections. Understanding the difference between the two is crucial if you are going to close more sales. Buying signals are subtle cues that indicate an existing or potential customer is ready to make a purchase. In this article, I share some key information that will increase sales conversions by recognising buying signals.

AI assistants like ChatGPT, Microsoft Copilot, and meeting transcription tools have quickly become part of everyday business workflows. They help teams write reports faster, summarise meetings, draft emails, and even debug code. While this has led to a surge in productivity, it has also introduced new security and compliance risks. Many employees are using these tools without oversight. Nick in Operations might use AI to improve his reports, and Zoe in Finance might save hours each week. But in doing so, they may be unknowingly sharing sensitive data with platforms that were not designed for secure enterprise use.

“Hot-seat" Executive group coaching for CEOs, Directors and business owners/founders. A two- hour session for an intimate group of executives to have an opportunity to get in the hot seat and experience powerful coaching in the moment, on a live business topic or challenge.

Artificial intelligence is no longer a futuristic concept; it is a present-day necessity. For modern businesses, integrating AI is not optional. Those that fail to adopt it risk falling behind in an increasingly automated and competitive world. One of the most exciting advancements in AI is the emergence of agentic AI. These autonomous agents can perform complex or repetitive tasks with minimal human input. Companies like Microsoft are already leading the way with tools such as Microsoft Copilot Studio.

Suspended ceilings continue to be in high demand across UK commercial, healthcare and retail sectors. This guide covers the key information you need to help you choose the right ceiling system for your project.

Join our expert-led webinar to understand what these changes mean for your business. Don't get caught off guard - register now below and stay ahead of the curve.