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Rewards Training - Reception Skills Course

Course Date: 20th April 2021 

Course Time: 9.30am - 12.30pm 

Delivery: Online via Zoom 

Price: £129+VAT

Course Content

  • Creating a positive first impression
  • Communication techniques
  • Customer care skills
  • Dealing with difficult situations
  • Telephone skills/etiquette
  • The use voice and speech
  • Practising good telephone techniques

Click here for more information and to book 

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