Gatwick Station Project update - March 2023
Published: 15 Mar 2023
The Gatwick Station Project is continuing to make great progress. Platforms 5 and 6 have returned into service after being closed for major improvement works and track realignment, the steelwork that will support the roof of the new concourse and airport entrance is really taking shape and on Monday the station entrance works reached completion. This is a huge project milestone and sees the conclusion of the works that began in January 2021.
Take a look at the latest timelapse video showing progress on the external works.
You can find out more about the project and how it is improving the passenger journey on the Network Rail website.
The passenger journey as they enter the station now
The station entrance is now hardly recognisable compared to how it looked before the project started.
An additional 500 m² of space has been created for passengers on the station concourse and the overall passenger experience has been transformed by the following:
- New flooring (a total of 2,200 m² which is around 6,300 floor tiles).
- New customer information screens which provide a much better quality of display and show the next fastest train, platform number, stopping pattern and train operator.
- New gatelines with wide access gates making them easier to use for those with luggage or those needing mobility support. They also all have a barcode reader meaning all ticket types are accepted (including Google and Apple Pay), which gives passengers complete freedom to choose how they want to pay for their journey. Additional gatelines have also been installed to help the passenger flow in the station entrance.
- A much bigger self-service ticket vending machine area with 17 machines.
- New bright, energy efficient LED lighting.
- New and improved wayfinding which is helping passengers see where they need to go much more easily.
A new special assistance point which has been designed to make the journeys of passengers in wheelchairs, with visual impairments, the elderly, families with buggies and travellers with a lot of luggage as easy as possible
Raising the roof
The roof trusses have now been installed in four sections and the roof of the new concourse and airport entrance is taking shape.
This new superstructure will tower above the station platforms as a new entrance into the airport and will double the amount of space for passengers and support movement around the station, and in and out of the airport.
Platforms 5 & 6 reopen
Platforms five and six have re-opened to passengers after just over two years out of service for planned improvement works as part of the project.
Platform six has been widened to provide plenty of room for passengers with luggage. Alongside this, a new 45-person capacity lift has been installed which provides an improved step-free route to and from the airport terminals. The platforms will be linked to the new concourse taking shape over the railway, set to open later this year.
The track layout through the station has been remodelled to increase capacity, improve punctuality, and speed up trains on the Brighton Main Line. This, together with other timetable changes, has reduced the peak and off-peak journey times from Gatwick to London Bridge by four minutes and reduced the peak-time journey between Brighton and London Bridge by seven minutes.