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Coastline Hospitality Academy CIC

Member since September 2026

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Training / Education

Services

  • Hospitality Training & Qualifications
  • Hospitality Workforce Development
  • Staff Development & Upskilling
  • Front of House & Customer Experience Training
  • Customer Service Excellence
  • Silver Service Training
  • Professional Behaviour & Employability Skills
  • Barista & Counter Service Training
  • Employer-Led Hospitality Training
  • Work Experience & Employer Engagement
  • Bespoke Hospitality Training for Employers
  • Hospitality Consultancy & Skills Development

We believe great hospitality starts with people. Our practical, employer-focused training develops the skills, confidence and professional behaviours people need to succeed, while helping hospitality businesses build capable, service-focused teams. Through our Live Lab approach, training takes place within a real hospitality environment, bridging the gap between learning and the realities of the workplace. Our services include hospitality qualifications, staff development and upskilling, Front of House and Customer Experience, Customer Service Excellence, Professional Behaviours, Barista and Counter Service, and Silver Service training. We work with people entering or returning to hospitality as well as existing employees looking to develop and progress. We also work directly with employers on bespoke training, workforce development, work experience and recruitment pathways, helping businesses develop both current and future talent. Whether you are looking to strengthen your existing team, develop service standards, upskill staff or build a future talent pipeline, Coastline can tailor its approach to the needs of your business. Developing People. Strengthening the Visitor Economy.


Featured services

Staff Development & Upskilling

Practical, employer-focused hospitality training designed to strengthen skills, service standards and professional behaviours. Bespoke training can be tailored to the needs of your team and business.

Contact us

3 Lascelles Terrace, The Berkeley Hotel, Eastbourne, East Sussex, BN21 4BJ

www.coastlineacademy.co.uk/
07898278188
Joy Hartley
Founder-Program lead
07898278188
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If you're looking for even greater exposure to over 400 member businesses, why not upgrade to a Diamond Listing and raise your profile for only £175+VAT

 

Diamond Listing members enjoy the following benefits:

  • Eye-catching position at the top of your sector listing within the Directory.

  • Extended company biography and information, including the option to show off your accreditations

  • Additional company contact details, making it easier for potential customers to get in touch

  • An opportunity to promote featured services and products you offer

  • Prominent listing in the Directory section of our Diamond Magazine for 12 months

 

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